we utilize amazing partners. You can too.
Storyminers is a unique brand and business. We’re proud of that. The truth is, we run on many of the same ‘parts’ as others do and that you can too. Here, we share them. Why? Our many suppliers and tool partners work hard so we can do well. Why not do the same for them? After all, we’re in this together!
We encourage you to check out our tech stack and learn how we do what we do. If you’d like a warm introduction to any of our suppliers/partners, just ask!
We didn’t pick moosend because of its name. We picked it because of its functionality, ease-of-use, value, and flexibility. It does email marketing, subscriptions, tracking, personalization, newsletters, and landing pages (but we host our own).
One cool thing we learned is before you send out an email, it will show you how it will be received on many different platforms. So, you can make your adjustments BEFORE you hit the send button. Smart Moose ;-)
Complex eMail campaigns made simple
Beautiful.AI saves us 60% of the time we used to spend developing client reports and presentations.
Beautiful.AI produces beautiful slides for all kinds of content: charts, images, videos, timelines, lists, flowcharts, and more.
It automatically sets colors, arranges content, and focuses your audience’s attention beautifully. As you change, say from 3-4 items across, it automatically resizes and aligns every element instantly.
We use it for internal work-in-progress meetings, planning, pitch decks, on-line reference materials (during live sessions), and for keynotes. It literally can be learned in an hour.
Save 60% of your presentation prep time
Everybody knows about Zoom now. But, did you know that Zoom also lets you record and transcribe meetings, run webinars, and livestream to your favorite social apps.
Zoom can fit into your workflow and even enhance it. When people book meetings on our site, zoom is automatically set up to put a custom meeting link into the invite. Features like that save hours each month!
Voice-first video presence
MURAL also supplies many templates so that you can share and develop your ideas in context. They’ve got prebuilt backgrounds to help with storyboarding, user experience, journey mapping, business planning, research, product/service design, and more.
Get your thinking on the Same Page
Today’s marketing is all about trust; and that’s what VideoAsk delivers. Use this tool to personalize messages, share important new ideas, and get fast feedback.
If you’re in sales, marketing, market research, or product development, VideoAsk will help you know sooner so you can serve better.
Check out the demo below, then check out VideoAsk!
Build stronger business relationships
Wordly.ai is like having an entire United Nations interpretation staff in your pocket. Their amazing software lets Mike speak in one language, while everyone else hears him (or reads what he’s saying real-time on their devices) at the same time. Mike used Wordly in Colombia at an international conference last year and in a workshop. The levels of audience engagement, especially during Q&A, were off the charts.
Simultaneous, real-time, interpretation in 17 languages at once
Nimble is our CRM because it puts people first. Using Nimble lets us focus on relationships over pipelines (but it does sales pipelines well) and lets us treat each individual personally. We also like how easy it is to learn and how efficient it is to use. For example, it only takes a couple of clicks to populate an entire record with information (like social handles, site links, descriptions, a picture, etc.).
Every day, we get started with a glance at the dashboard which tells who needs attention and what we have to do. One more thing, most people think of CRM solutions as pre-sales.
Nimble also helps us manage relationships and communications after the sale as well. Clients get a smooth experience from first touch to final outcome. Thanks, Nimble!
peopleHum is a next generation people platform. It goes way beyond stand-alone HR. peopleHum lets you see and manage how well the people in your organization are connected. AI with predictive capabilties helps you match the needs of candidates, employee, and customers, so you can make better people decisions.
The people platform for employee experience
Airtable lets us store all kinds of information in the cloud and integrate it into our daily workflows.
With AirTable, we get the benefits of long-term storage and last-minute use at the same time. We use AirTable for content management, testimonials, brand standards, client deliverables management, and intellectual property and methods management.
AirTable’s advanced features let you automate your workflows as well and make applications that fit into your workflow. The product is much smarter than stand-alone spreadsheets, text documents, or flat file databases because with AirTable, they can all work together.
Makes finding things predictably easy
Project Management that saves effort and time
We chose WP Engine for hosting because it’s rock solid when it comes to reliability—and we don’t have to do all the updates manually. It’s super-secure and offers at-the-edge-of-the-internet speed and ability.
Web hosting software is rather invisible. You don’t know it’s there until something goes wrong. WP Engine has automated most of the you-used-to-have-to-do-it-yourself steps for us. We love that. And, their customer service is the best!
Full-service, robust site hosting
Elementor makes it so easy to edit your website. Remember WYSIWYG (what you see is what you get)? This is easier.
Elementor is our editing plug-in. With Elementor, tasks that used to require an experienced HTML specialist can now be done by people who primarily carry admin or project management responsibilities.
Even the seemingly most complex on-screen interactions are just point, click, drag, drop easy. We believe that using Elementor saved us about 40% of our production budget and countless hours.
Website content editor for everyone
Spending time managing a website is not ‘fun’ for us. Having a product that makes it one-button easy is fun ;-)
WPRocket saves us dozens of hours each year AND gives the peace of mind that things aren’t breaking without us knowing about it.
WP Rocket makes our site super-fast which makes it a great experience. WP Rocket is the only caching tool allowed on WP Engine’s system, so we trust them. So far, they haven’t let us down!
Optimize your site
This online service (and app) makes it uber-easy to run the speaking side of our business.
Popular among professional speakers and most speakers bureaus, eSpeakers handles bookings, calendar, travel, contracts, and events (through semi-automated support).
Run your speaking business like a pro
iWorker matches people who need tasks done with high-performing remote professionals who live in disadvantaged economic areas.
As an employer, you get a handler who gets to know you and who personally makes your matches. You get easy transactions, full accountability, and flexibility as your work levels rise and ebb.
Get help from people who need work
We’re pretty good writers at Storyminers. Grammarly helps us write even better.
How? Grammarly spots nuances in our language and alerts us to them so that we can be accurate and keep our writing style on-brand.
We love that Grammarly works wherever we work (in the app, on our phones, in emails, when filling out forms, etc.). Grammarly is one of the highest value software tools we use.
Raises your writing
Smaply makes it easy to envision your future state customer and employee experience journeys. When you can capture each step your customer takes before they take them, you can be ready to serve them better and do so at lower cost.
Smaply was one of the first companies to enter this category and they are still at the front of the pack. We like how quickly we can go from scratch to a finished vision and how we can get a quick start using templates.
Smaply is available for individuals, small firms, and enterprises, with licenses and features to important to each group.
Visualize each customer’s experience
We like including clips in our presentations, training, and even social media and email campaigns. In a swipe-fast world, MOVIECOMM helps your message stay relevant.
Short and famous movie clip; big impact
Fenix empowers your business with a simplified, robust solution, combined with intuitive technology, to instill confidence and help customers and staff feel safe.
In today’s ever-changing world, compliance and health and safety protocols are continually shifting. This can leave your business feeling like you’re trying to hit a moving target when it comes to policies and procedures.
Fenix exist to allow you to devote your heart, soul, and focus to operating and growing your business. Through science and healthcare-backed solutions, we identify risk and provide remediation recommendations that are immediately actionable.
Make sure you’re up to The New Normal
L A V E N D E R helps you write so that people respond. It’s like having a mini focus group for each paragraph you write.
L A V E N D E R is part art and part science. As a Chrome extension nestled in your Gmail inbox, it shows you important social data about the people you e-mail, then analyzes and scores your e-mail for understanding, emotional intelligence, and your likeliness to get a positive response.
Visually, you get a letter grade (A-D) on a helpful graph and prompts that guide you to an ever-better score. We’ve seen nearly double the open rates after using it!
Write thoughtful and effective emails
ecamm lets us do what’s called ‘Live Editing.’ It’s where you switch images, camera angles, and content, all by pushing a few buttons–and without taking your eyes off the screen during a Zoom/Team or other video call. Think about the evening news and how you see all kinds of content. It keeps your interest. That’s what ecamm does.
This is a game changer for us. We use ecamm in day-to-day meetings, presentations, webinars, and all other sorts of online events.
Turn your Mac into a live broadcast studio
The Customer Institute is an independent, global, not-for-profit organization setting the gold standard for customer experience, as well as enabling and recognizing excellence in customer centricity.
The Customer Institute uses a panel of leaders, lecturers, innovators, consultants, and practitioners from all fields of customer centricity to certify tools and companies on their CX prowess and progress. The Customer Institute does not certify individuals. That’s its difference, and its greatest value.
Certifications for customer experience tools and training
Vimeo is a video hosting, sharing, and services platform that gives brands and professionals total control of their online video experience. Operating on subscriptions, not ads, Vimeo gives producers all the tools they need to store, manage, and stream content with full analytics and even integrations with popular editing programs. We’ve been using Vimeo since 2008. It’s one of the subscriptions we’ll probably never give up!
Video Hosting made easy
One dozen market-proven experts from around the world provide support for leaders who want to grow, innovate, improve customer experiences, and create digital transformation.
Highly skilled and digitally ready to work anywhere in the world, Consorteeum members work individually and with each other to help leaders succeed with change.
Global experts help leaders navigate change
This podcast guest and host matching service uses artificial intelligence-powered matches to produce high-quality interviews. Podmatch is an easy-to-use software service that makes getting the right talent in front of the right audience easy
Find podcaster and guest matches using AI
Easily record your meetings in real time
CX Workout is a next-generation customer experience solution that lets leaders work quickly on the customer experience opportunities that matter most. It uses a unique combination of journey mapping, customer ‘missions,’ and quantitative focus groups to surface actionable insights and put them into practice. When we use CX Workout with clients, they are always amazed at how easy it is to understand the big picture which, in turn, yields better decisions faster.
Lets you act on what customers want
We think TypeForm is the best design-focused and fully-customizable survey tool out there.
It’s perfect for companies that care about customer experience—like we do! Typeform is easy to use and easy on the eye, with images, GIFs, and themes that grab attention.
When you use Typeform, you’re not just collecting data, you’re giving customers an experience!
Check out their companion product, VideoAsk, to create an even tighter connection with your clients.
The most beautiful forms ever
Upright is based on a sensor that monitors your posture using your camera while you sit in your chair while and work. Slouch for 15 seconds (there are other time settings) and it gives you gentle visual and audio reminders to sit back up.
Mike has used it for months and now he experiences less pain and looks better on video conferences.
Improves your posture-with your camera