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Speaker's Kit

Getting Your Team To Think And Inspiring Them To Act

Trusted by 800+ organizations, including:

appearances + Articles

Storyminers’ thinking appears in multiple media every year. We are proud to add our voice in live and virtual appearances, interviews, and articles. We are honored to be included in several Top Influencer lists as well.

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Top 21 eCommerce Influencers You Should be Following in 2020

Mike Wittenstein has been recognized as a top eCommerce influencer! Congratulations Mike! Mike Wittenstein (@mikewittenstein) Mike Wittenstein is a customer interface designer and consultant with …

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Here’s Something To Be Proud Of: StoryMiners Blog Made Top 50

Storyminers is quite proud to be included in Chattermill’s top 50 of their:  The Top 100 Customer Experience Blogs You Need to Be Reading.  We …

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The Intersection of Customer Experience, Business & Tech

Interview with Mike Wittenstein, Founder of Storyminers as seen on the Digital Customer Experience website  Tips from an Expert in design thinking, customer experience and the power …

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Work On Your Story on April 24th at a Story Workout™ in Atlanta

I’m doing a presentation/workshop for the Retail Design Institute at Gensler’s new Expansion Space on April 24th from 6-8pm in Atlanta. Anyone with a professional interest in crafting better …

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The top eCommerce influencers on Twitter you should follow

eCommerce and online marketing change every day. New techniques are developed, new trends appear, and new tools are released. If you want to stay in-the-know, …

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Top 5 Reasons Your CX is Failing (And What You Can Do to Fix It)

In 2017, we found our customer experience consultancy Storyminers facing a problem many of our clients can relate to: our numbers were slipping. Referral rates were starting …

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A Value-Driven Approach to Booking More Speaking Gigs

The question of how to book more speaking gigs is a common one among professional speakers. What can you be doing to keep your pipeline …

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14 experts on the biggest customer service challenges faced by businesses today

Providing great customer service is a challenge for many businesses today. Companies like Amazon and Zappos have raised in the bar in terms of what …

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We Asked 30 CX Influencers if They Would Recommend the Net Promoter System

The Net Promoter System® (or NPS) has been a popular customer experience metric since its creation in 2003. NPS is used by the biggest companies …

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