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How did you meet Steven Sambliss? He contacted me on LinkedIn about two years ago. He was researching a virtual training concept and looking for funding. The original concept emerged a year or two before the start of the pandemic. Now he has proven the great potential of the 1Habit concept and is really working …
1. What have you found most challenging as a leader of a small or medium enterprise? Since I work primarily in professional services, the hardest thing is knowing what my future clients need. If I don’t know that, it’s hard to position our services and reason for purchase properly. Since I don’t know who they …
Are you stuck in life’s problems and don’t want to take it anymore? Do you want a fulfilled life? Do you want to develop the right mindset that drives your passion? Are you concerned about life’s deepest challenges? Or does the world look too bleak from your perspective? The Dave Pamah show seeks to revive, …
Each organizational and national culture is unique; so yes, you do need to be sensitive to them. Here are some general guidelines: Be conscious of the role hierarchy plays. In certain cultures there is a deep hierarchical bent; and if so, unless the ‘story’ comes from a ‘senior’, it may not really have the impact …
If your strategy includes a new service, product or platform, one of the best ways to get started is not to tell a story! Instead, it’s with a well-designed experience that adds value to your customers, engages your employees, and then benefits the bottom line. It’s essential to focus on making a profit last in …
During this CX Quick Tips expert, Mike Wittenstein joins this week’s CX Quick Tips (less than 10-minutes) discussion with CX Expert and Editor in Chief of CX Global Media Jim Rembach. We will discuss a list of techniques people with ongoing projects can use to keep the momentum up and encourage an ever-greater number of …
Market-Proven Ideas to Keep Your CX Transformation on Track Read More »
It is a mistake to believe that stories can create change or make it happen. The root of this bond is that leaders can ‘make’ people change to do new things in new ways. The fact is, nothing is further from the truth. If your leadership style becomes punitive, consider changing it. It is rapidly …
One of the things you need to know about storytelling is that it pivots around the storyteller. If the storyteller isn’t effective or credible, chances are your story won’t achieve its goals! However, any storyteller knows that listening is an active experience, so it’s any storyteller’s job to create an experience that draws people in …
