The New Paid PAID Vacation

Employee experiences are just as important as customer experiences. In fact, if your employees aren’t ready to deliver the kind of experience your brand promises, your customers won’t get the kind of experience they desire.

On the today show this morning, I was delighted by a new segment that talked about paid paid vacations. You can view the segment for yourself HERE. The concept goes like this, a number of companies including bambooHR, Evernote, Basecamp, and a few others, are offering their employees the usual vacation time plus extra money — that must be spent on the vacation. What a great way, in my opinion, to send a strong signal to the workforce that disconnecting and recharging is important.

I did a little searching on the web and found a 2012 blog post by Bart Lorang (@bartlorang) of that introduced the topic and its rationale four years ago. They’re probably not the first…

From an experience design perspective, imagine what it feels like to be an employee and to be “served notice” that you will have to take a vacation and that (most of) it will be paid for!  That would make me feel essential, recognized, and rewarded — three of the strongest emotions your experiences might signal to your own employees.

So, while you may not be ready to institute a mandatory paid paid vacation policy this year, at least consider how important it is to give your own employees tangible evidence that you care about them, their well-being, and network can also be fun 😉

To learn more about employee experience, please raise your hand.



By | 2017-05-01T20:09:09+00:00 September 19th, 2016|Culture + Adoption, Reviews, Strategy + Adoption|0 Comments

About the Author:

Since 1998, as IBM’s eVisionary, he has been designing and developing experiences that differentiate brands and deliver bottom-line results. Mike has worked on over 700 client engagements in 26 countries. He understands first-hand the value of properly translating across cultures. As a facilitator, Mike has been used as a board-level facilitator by LeasePlan (Europe and Mexico), Habasit, TELUS (Canada), PartnerTech (now Scanfil), Meeting Planners International, the Institute of Management Consultants and other organizations to develop strategy, articulate vision/direction, and encourage alignment. Mike founded StoryMiners, one of the world’s first experience design consulting agencies, in 2002. The firm is known for its ability to find the essence of a company, brand, or service and translate it into a compelling experience that helps clients shape their futures. The value of his work is estimated at over $1.6 billion in sales won, expenses cut, and brand value added. Mike is the world’s only working speaker, consultant, and experience designer to have earned the top designations in his chosen fields (CSP, CMC, CCXP). Mike earned his MBA from Thunderbird School of Global Management. He works in English, Portuguese, Spanish, and gets by in Russian ;-)