Blog
- All Categories
- Analysis
- Articles
- Events
- Interviews
- Opinions
- Other
- Podcasts
- Presentations
- Tools
ArticlesFast Food. Fast Change.
Some brands are doing great at adapting to the massive amounts of change in our world. Overview Chipotle impressed me this week with a new …
Interviews
PodcastsSetting up for CX success: Mike Wittenstein’s 7 core tips for nailing your customer experience design
Mike is the CEO of Storyminers. They help leaders win adoption for their boldest ideas and strategies. They know why people fight change, and how to …
InterviewsStorytelling for navigating change ft. Mike Wittenstein
PeopleHum helps companies reimagine their employee experience with products that that bring out the best in people. I was on their podcast recently and they …
AnalysisGoing From Point A to Point B? Take the long way.
100 Architects‘ work is all about turning concrete into color and pathways into experiences. Check out their recent entry to transform an urban walkway …
ToolsBe Found: How Moosend helps our marketing strategy
In this category of Storyminers’ blog, we talk about the client-facing and back-end tools that have helped us create our clients’ experiences. For 20+ years, …
PodcastsOffice Politics and The Fine Art of Sucking Up
This dynamic trio really turn up the heat on the controversial topic: ”OFFICE POLITICS AND THE FINE ART OF SUCKING UP!” Certainly, an episode not …
PodcastsEveryday Entrepreneurs Everywhere interviews Mike Wittenstein
Everyday Entrepreneurs Everywhere is the delightfully simple podcast where real entrepreneurs share their secrets on how they focus, prepare, deliver and grow their business! Simplify …
AnalysisCase Study: How Nimble CRM Helped CX Experts StoryMiners Reinvent Their Own Customer Experience
Mike Wittenstein is the founder of StoryMiners, one of the world’s first customer experience design consultancies. The company is renowned for its ability to hone …
AnalysisWhat’s in a Speaker’s Kit
What a speaker’s kit should contain and how to organize one A Speaker’s Kit is a multi-page summary for meeting planners and event owners …
ArticlesIt’s the Journey That Matters: Improving Customer Experience and Loyalty
Corporate Values Must Be Aligned With Those of the Customer Not only has 2020 brought many changes to the world as a result of the …
AnalysisMVP vs MVE
Minimum Viable Product (MVP) is a popular term that speeds software products and other services through the design process. The concept’s essence is to release …
ArticlesCustomer Focused Business Culture
Customer Focused Business Culture Tips Creating a standout customer experience is an all-hands approach. Every employee needs to understand the importance of their individual contribution …
ArticlesEyeforPharma CX Report
What is CX? Customer experience (CX) is a marketing revolution that’s gaining ground in the pharmaceutical industry. Many industry leaders will have already heard about …
OpinionsAnd the Customers Tweeted Happily Ever After
What makes a story stick around? Why do we enjoy hearing some stories again and again? More importantly, how do you turn your brand into …
