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Speaker's Kit

Getting Your Team To Think And Inspiring Them To Act

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appearances + Articles

Storyminers’ thinking appears in multiple media every year. We are proud to add our voice in live and virtual appearances, interviews, and articles. We are honored to be included in several Top Influencer lists as well.

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Mike Wittenstein: I am by no means an actor

Mike Wittenstein Show Notes Mike Wittenstein had not acted since his junior high school play. But he decided to take an acting class and it …

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The Top 50 Customer Service Experts of the Decade (2010–2020)

Mike has been recognized as one of top Customer Service Experts of the Decade! Mike Wittenstein | Founder and Managing Partner, STORYMINERS LinkedIn | Twitter Mike Wittenstein …

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Top 21 eCommerce Influencers You Should be Following in 2020

Mike Wittenstein has been recognized as a top eCommerce influencer! Congratulations Mike! Mike Wittenstein (@mikewittenstein) Mike Wittenstein is a customer interface designer and consultant with …

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Here’s Something To Be Proud Of: StoryMiners Blog Made Top 50

Storyminers is quite proud to be included in Chattermill’s top 50 of their:  The Top 100 Customer Experience Blogs You Need to Be Reading.  We …

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The Intersection of Customer Experience, Business & Tech

Interview with Mike Wittenstein, Founder of Storyminers as seen on the Digital Customer Experience website  Tips from an Expert in design thinking, customer experience and the power …

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CXChronicles Podcast

Doing things for customers (not to them). Making customers the heroes (not brands). The value of details in the customer experience. The difference between a …

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Work On Your Story on April 24th at a Story Workout™ in Atlanta

I’m doing a presentation/workshop for the Retail Design Institute at Gensler’s new Expansion Space on April 24th from 6-8pm in Atlanta. Anyone with a professional interest in crafting better …

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The top eCommerce influencers on Twitter you should follow

eCommerce and online marketing change every day. New techniques are developed, new trends appear, and new tools are released. If you want to stay in-the-know, …

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Top 5 Reasons Your CX is Failing (And What You Can Do to Fix It)

In 2017, we found our customer experience consultancy Storyminers facing a problem many of our clients can relate to: our numbers were slipping. Referral rates were starting …

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