Top 150+ Global Customer Experience Thought Leaders and Influencers of 2020

The Super-Heroes of Customer Experience are here!

Customer Experience – The new focus of 2020!

Customer Experience has become a top priority for businesses in 2020. It is now considered to be the key brand differentiator and a critical factor for your brand’s success and revenue growth. While many brands are struggling to deliver the relevant and delightful experiences to the customers, certain Customer Experience Leaders have broken the code and delivered what is considered to the best!

Here is a list of top 150+ Global Customer Experience Thought Leaders and Influencers who have taken Customer Experience to the whole new level. They have not only brought new perspectives on the table but have redefined the customer experience exceptionally!

The below-given list is a general list and is irrespective of any ranking or order.  All the Thought Leaders present in this list have significantly impacted the Customer Experience Domain in their own way.

Mike Wittenstein – Virtual Speaker, Coach, Consultant, and Founder of Storyminers

Mike Wittenstein has been helping leaders and their teams through times of immense change around customer experience for over three decades. He is the world’s only working Speaker, Consultant, and Experience Designer to have earned the top designations in his chosen fields (CSP, CMC, CCXP). Mike is the Founder and Managing Partner at Storyminers and helps mid-market companies to achieve higher operating results and profitable exits using Storyminers’ unique combination of Story, Strategy, Experience Design, and Technology.





This article was originally presented on SurveySensum’s website

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