Top 150+ Global Customer Experience Thought Leaders and Influencers of 2020

Global Customer Experience Thought Leaders and Influencers of 2020
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The customer experience superheroes are here!

Customer Experience – The New Focus of 2020!

Customer experience has become a top priority for companies in 2020. It is now considered the key brand differentiator and a critical factor in your brand’s success and revenue growth. While many brands struggle to deliver relevant and enjoyable customer experiences, some Customer Experience Leaders have broken the code and delivered what is considered the best!

Here is a list of the 150+ thought leaders and global customer experience influencers who have taken the customer experience to a whole new level. They not only brought new perspectives, they also redefined the customer experience in an exceptional way!

The below-given list is a general list and is irrespective of any ranking or order.  All the Thought Leaders present in this list have significantly impacted the Customer Experience Domain in their own way.

Mike Wittenstein – Virtual Speaker, Coach, Consultant, and Founder of Storyminers

Mike Wittenstein has been helping leaders and their teams through times of immense change around customer experience for over three decades. He is the world’s only working Speaker, Consultant, and Experience Designer to have earned the top designations in his chosen fields (CSP, CMC, CCXP). Mike is the Founder and Managing Partner at Storyminers and helps mid-market companies to achieve higher operating results and profitable exits using Storyminers’ unique combination of Story, Strategy, Experience Design, and Technology.





Este artigo foi apresentado originalmente no site da SurveySensum


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