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Analysis

Listen before speaking

One of the things you need to know about storytelling is that it pivots around the storyteller. If the storyteller isn’t effective or credible, chances

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MVP vs MVE
Analysis

MVP vs MVE

Minimum Viable Product (MVP) is a popular term that speeds software products and other services through the design process. The concept’s essence is to release

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Analysis

Case Study: Vacasa

A better experience means a better business. Businesses designed with the purpose to deliver value for their customers have been the focus of my professional

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Interviews

Emerging Trends In Customer Experience: The Continuing Story

Kampyle, now part of Medallia, published this interview as a kick-off to their Emerging Trends in Customer Experience series in 2016. We’ve updated it for …

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1Habit of the World's Greatest Leaders
Interviews

1Habit of the World’s Greatest Leaders

How did you meet Steven Sambliss? He contacted me on LinkedIn about two years ago. He was researching a virtual training concept and looking for …

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Telling Your Story
Podcasts

Telling Your Story

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Podcasts

Creating Stories to Drive Success in Business

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Interviews

7 Questions with Mike Wittenstein

1. What have you found most challenging as a leader of a small or medium enterprise? Since I work primarily in professional services, the hardest …

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Podcasts

How I became a Storyminer

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Podcasts

Sculpting Your Client Experience – The Winning Tactics Podcast

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The Power of Story
Podcasts

The Power of Story

Are you stuck in life’s problems and don’t want to take it anymore? Do you want a fulfilled life? Do you want to develop the …

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