Interviews
Emerging Trends In Customer Experience: The Continuing Story
Kampyle, now part of Medallia, published this interview as a kick-off to their Emerging Trends in Customer Experience series in 2016. We’ve updated it for
Kampyle, now part of Medallia, published this interview as a kick-off to their Emerging Trends in Customer Experience series in 2016. We’ve updated it for
How did you meet Steven Sambliss? He contacted me on LinkedIn about two years ago. He was researching a virtual training concept and looking for
1. What have you found most challenging as a leader of a small or medium enterprise? Since I work primarily in professional services, the hardest