iWorker: Generating Social Impact While Boosting Your Productivity
It’s hard to move your business forward when the people who want to support you want to charge you more than your business model allows.
It’s hard to move your business forward when the people who want to support you want to charge you more than your business model allows.
In this category of Storyminers’ blog, we talk about the client-facing and back-end tools that have helped us create our clients’ experiences. For 20+ years,
Just Walk Out Technology is being introduced by Amazônia as part of its Amazon GO retail concept on the West Coast. Basically, you can buy
Last year, I wrote an article about new ways to work. It was based on an interview with founder, Jon Ferrara. Both articles tie how Nimble,
How We Reinvented Our Own CX Since our founding as a customer experience design consultancy in 2002, StoryMiners has helped over 500 clients on 700+
Jon Ferrara was co-founder of the pre-Facebook, pre-Internet, and pre-LinkedIn CRM system called GoldMine . His motivation was to connect people on a more personal
The Problem Nobody likes over-the-top communications or to feel ‘pushed’ through a seller’s experience. People prefer being in control, so they prefer buyers’ experiences. However, many
Kampyle, now part of Medallia, published this interview as a kick-off to their Emerging Trends in Customer Experience series in 2016. We’ve updated it for …
How did you meet Steven Sambliss? He contacted me on LinkedIn about two years ago. He was researching a virtual training concept and looking for …
1. What have you found most challenging as a leader of a small or medium enterprise? Since I work primarily in professional services, the hardest …
Are you stuck in life’s problems and don’t want to take it anymore? Do you want a fulfilled life? Do you want to develop the …