Gary Ambrosino

“Our clients don’t just enjoy listening to Mike when he speaks about the future of retail and customer experience—they take action! Mike really knows his stuff.”

Gary Ambrosino, CEO

Situation
TimeTrade was doing well and expanding horizontally into multiple industries at once.

Approach
Storyminers presented on the state-of-the-art design principles and business strategies, adapting each topic to the needs of the audience. Storyminers also held on-site live sessions where front-line employees could bring their own design challenges and questions.

Results
TimeTrade’s software, website, and service protocols are all more customer-centric and more profitable.

 

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